Certified Remote Contract Agent
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INDEPENDENT CONTRACT AGENTS FAQS
- A Network Service Provider supplies you with the network license, tools and services to successfully connect from home with your Client Contract(s).
- An Agent Access Portal or OS is the Network’s exclusive operating system needed for your computer to securely interface with the Network’s infrastructure and business tools.
- Once you begin working for a client the agent access software is, under some contracts, licensed to agents for a monthly fee per client.
What is a WFH Contract Agent?
WFH Contract Agents are self-employed contractors (not WFH employees), contracting their services directly with clients on the Home Agent Network.
Working as a Home Agent for virtual call centres means the customer calls come directly to your Home Office. You are connected to your virtual clients through a remote network.
Essentially you are setting up your own Home Office Business, and can grow your business portfolio to contract with multiple client contracts.
As a Home Based Agent you set your availability to suit your lifestyle, while ensuring you are meeting the contract(s) requirements.
The shifts are distributed evenly among the Home Agents.
Next, shifts or added hours are posted on a “Swap Board”, where all Agents can post and/or pick up additional hours to work.
Schedules are pre-released by the clients for review, and then published to the agents as of at least 1-2 weeks in advance. It’s truly a flexible online scheduling system that Home Agents love!
You are not required to become remote certified (submit and pass the online tests) until after you’ve been invited to training by a client to register for a class.
However, once you have applied to a job posting, you can find out if your equipment is suitable for work or if you require any software/hardware upgrades.
WFH Contract Agents are self-employed contractors (not WFH employees), contracting their services directly with clients on the Home Agent Network.
Working as a Home Agent for virtual call centres means the customer calls come directly to your Home Office. You are connected to your virtual clients through a remote network.
Essentially you are setting up your own Home Office Business, and can grow your business portfolio to contract with multiple client contracts.
As a Home Based Agent you set your availability to suit your lifestyle, while ensuring you are meeting the contract(s) requirements.
The shifts are distributed evenly among the Home Agents.
Next, shifts or added hours are posted on a “Swap Board”, where all Agents can post and/or pick up additional hours to work.
Schedules are pre-released by the clients for review, and then published to the agents as of at least 1-2 weeks in advance. It’s truly a flexible online scheduling system that Home Agents love!
You are not required to become remote certified (submit and pass the online tests) until after you’ve been invited to training by a client to register for a class.
However, once you have applied to a job posting, you can find out if your equipment is suitable for work or if you require any software/hardware upgrades.
Some of the benefits to being a WFH Contract Agent or WFH Employee?
Cost Savings
Think of all the cost savings from not having to commute, automobile gas/maintenance, and even clothing and lunch expenses which can quickly add up in a month.
Flexible Hours
A flexible scheduling system that balances your family & lifestyle; enabling you to set your availability each week, and/or pick up more shifts (almost anytime) you want a few extra hours or income.
Tax Deductions
Tax deductible business expenses such as office equipment, supplies, phone, internet, heat, electricity, etc.
As a self-employed contractor you are responsible for submitting your income taxes to the government.
One of the many benefits of having a Home Office Business is that your overhead and business expenses are tax deductible, such as your office equipment, training courses, phone, internet, heat/electricity, software licensing and invoice processing fees.
In the case of a WFH contract agent, each pay period the invoice processing service electronically bills each clients, collects the amount due and then deposits payments directly into your account.
In the case of WFH Employee, each pay period is deposited directly into your account.
Cost Savings
Think of all the cost savings from not having to commute, automobile gas/maintenance, and even clothing and lunch expenses which can quickly add up in a month.
Flexible Hours
A flexible scheduling system that balances your family & lifestyle; enabling you to set your availability each week, and/or pick up more shifts (almost anytime) you want a few extra hours or income.
Tax Deductions
Tax deductible business expenses such as office equipment, supplies, phone, internet, heat, electricity, etc.
As a self-employed contractor you are responsible for submitting your income taxes to the government.
One of the many benefits of having a Home Office Business is that your overhead and business expenses are tax deductible, such as your office equipment, training courses, phone, internet, heat/electricity, software licensing and invoice processing fees.
In the case of a WFH contract agent, each pay period the invoice processing service electronically bills each clients, collects the amount due and then deposits payments directly into your account.
In the case of WFH Employee, each pay period is deposited directly into your account.
Email
VM: 1-778-300-7453
Fax: 1-778-300-7453
VM: 1-778-300-7453
Fax: 1-778-300-7453
